Patient feedback

Patient Feedback

Horton Treatment Centre aims to the provide the very best of care to you by offering services and facilities of the highest standard. However, if you feel we have failed to meet these standards and you wish to make a formal complaint, please visit this page:

Leave your feedback

If you would like to leave feedback regarding your care at Horton Treatment Centre please follow the links below to submit your feedback: 

Provide a patient testimonial

Alternatively, you could write a letter about your experiences, including a completed Comment Consent Form if you are happy for us to post your kind words on our website and send to: 

Harriet Canavan, Marketing Manager
Horton Treatment Centre
Oxford Road
OX16 9TY

Patient Satisfaction

Every month an independent research company carries out a survey on any inpatient or day case patient who has consented to take part in the survey by indicating on their registration form.

In September 2016 100% of patients surveyed said they were Likely or Extremely Likely to recommend Horton Treatment Centre to Family and Friends. *
*QaR patient satisfaction report for September 2016

Read comments by other patients here. 

Finance Available

  • Loans for full cost of treatment
  • Straight forward application process
  • Prompt decisions
  • Payments made direct to hospital
  • Interest-free loan plan
  • Administration fee of £95
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Great Benefits

  • Your choice of consultant
  • Appointments in as little as 72 hours
  • A single point of contact
  • Matron and consultant-led care
  • A range of payment options
  • Individual physiotherapy sessions
  • Priority discharge
  • Freshly prepared menu
  • Private en-suite rooms*
  • Aftercare packages
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